Profile, Security, and Deleting Your Account

Your personal data (as distinct from store data) is managed by Profile:

Update Your Information #

• Name, Email, and Phone Number: Keep it updated at all times—that's how you'll receive notifications about orders and earnings.
• Change any data, then click Save.

Change Password #

1. From Profile Or the “My Account” page.
2. Enter your current password, then your new password (repeat it).
3. Save. You will likely be logged out of your other devices—please log in again.

🔒 Use a strong, unique password, and don't share it with anyone—the Arts Administration will never ask for it.

Delete Account #

If you ever want to leave the platform permanently, the platform offers an option to delete your account:

• ⚠️ Permanent deletion: Your store, business, and data will be permanently deleted.
• Withdraw your profits first: Make sure your balance is zero and all orders are complete before placing an order.
• Pending orders (unfulfilled) must be resolved or canceled before deletion.
• To begin the deletion process: Go to the “My Account” page ← select the “Delete Account” option, and follow the prompts. The team may contact you to verify that there are no outstanding balances.

💬 Not sure? You can simply Temporarily Hide Your Store (Converting works to drafts) instead of deleting them — a kinder choice for your creative future on the platform.